Terms & Conditions
We collect and store Content that you create, input, submit, post, upload, transmit, store or display in the process of using our Websites. Such Content includes any Personal Information or other sensitive information that you choose to include.
We collect other data that you submit to our Websites or as you participate in any interactive features of the SalemAlba.com Services, participate in a survey, contest, promotion, activity or event, apply for a job, request customer support, communicate with us via third party social media sites or otherwise communicate with us. For example, information regarding a problem you are experiencing with a Salem Alba product could be submitted to our Customer Service Department or posted in our public forums. Any information, including Personal Information that you submit to our Websites could be visible to the public unless submitted to a secure area in the Website.
When you shop with SalemAlba.com the personal information we use may include your: Name, Delivery Address, Email Address, Telephone Number, Mobile Number, Date of Birth. The personal information we collect from you will be used in some or all of the following ways:
To deliver the products you have purchased from SalemAlba.com. E.g. couriers and local postal delivery services (who we arrange to deliver goods to you on our behalf)
To update you on the delivery of the product and for customer support purposes
To provide you with relevant product information
To customize future shopping for you and improve our store.
We use the information we collect about you for a variety of purposes, including to:
Provide, operate, maintain, improve, and promote SalemAlba.com Services;
Enable you to access and use SalemAlba.com Services, including uploading, downloading, collaborating on and sharing Content;
Process and complete transactions, and send you related information, including purchase confirmations and invoices;
Communicate with you, including responding to your comments, questions, and requests; providing customer service and/or support; providing you with information about services, features, surveys, newsletters, offers, promotions, contests and events; providing other news or information about us and our select partners; and sending you technical notices, updates, security alerts, and support and administrative messages. Generally, you have the ability to opt out of receiving any promotional communications;
Process and deliver contest entries and rewards;
Monitor and analyze trends, usage, and activities in connection with SalemAlba.com site and for marketing or advertising purposes;
Investigate and prevent fraudulent transactions, unauthorized access to SalemAlba.com site or services, and other illegal activities;
Enable you to communicate, collaborate, and share Content with users you designate; and
For other purposes about which we notify you.
Notwithstanding the foregoing, we will not use Personal Information appearing in our Analytics Logs or Web Logs for any purpose.
We will not share or disclose any of your Personal Information or Content with third parties except as described in this policy. We do not sell your Personal Information or Content.
When you use any SalemAlba.com services, Content you provide will be displayed back to you. Certain features of SalemAlba.com services allow you to make some of your Content public, in which case it will become readily accessible to anyone. We urge you to consider the sensitivity of any data you make public.
We will share your personal information with third parties only when we have your consent to do so. We do not share Personal Information about you with third parties for their marketing purposes (including direct marketing purposes) without your permission.
SalemAlba.com website adopts Stripe and PayPal services to enhance the security of your online transactions at our website. SalemAlba.com accepts no responsibility for the operation of the PayPal services as well as Stripe services. To know more about PayPal's legal agreements, please click here. To know more about Stripe service agreements please click here.
Please note Customs charges such as duty, taxes and Value Added Tax (VAT) are, on rare occasions, added to an order by the Customs Department of the destination country. We are not able to determine which parcels are assessed or whether additional charges are applicable.
We recommend that you employ reasonable virus detection and protection measures when accessing the pages of this SalemAlba.com website. We will not be liable for any loss or damage resulting from any attack by a third party on our systems or for any computer virus or other malicious or technologically harmful material that may infect your computer equipment, computer programs, mobile devices, data or other proprietary material due to your use of this SalemAlba.com website.
You must not:
misuse the SalemAlba.com website by knowingly introducing computer viruses or any other material which is malicious or technologically harmful; or
attempt to gain unauthorised access to the SalemAlba.com website or any server, computer or database connected to the SalemAlba.com website;
While we have taken every reasonable care to ensure that the information contained within the pages of this website and the App are accurate, current and comply with relevant Singapore legislation and regulations as at the date of issue, errors or omissions may occur due to circumstances beyond our contemplation or outside our control.
We reserve the right to change the content, presentation, performance, facilities and availability of all or part of the pages of this website and the App at our sole discretion and without prior notice.
We make no warranty or representation that the pages of the SalemAlba.com website can be accessed at all times. This SalemAlba.com website may be temporarily unavailable or restricted for administrative or other reasons. We will not take responsibility for any loss and/or damage arising out of or in connection with the loss of the use of this website.